As advertisers, we have a lot
of questions.
- What type of messaging motivates users to act?
- Is my CTR higher this week than it was last week? Why is that?
- Yes, we've got a good landing page, but how can it be better?
The string of questions is never-ending,
but it is all part of how we evolve to become better advertisers – who can
pivot quicker, work more efficiently, and provide deeper insight at a moment's
notice.
This post will give you an easy fix
to help you solve the age-old question (or at least the one I've been asking
since 2010) – how can I improve conversion rates?
Conversion rates can be affected by
a whole slew of things – seasonality, time of day, price increases, etc.
However, your best bet to systematically improve conversion rates is to start
testing your landing pages.
Try a shorter sign-up flow, change
your call to action, update the color of your buttons, put your call to action
above the fold, or send traffic to a page further down your conversion funnel –
the list of small tweaks you can make is endless. Glad we solved that.
The biggest question you have now is
– how do I test these changes?
There are several ways to test
landing pages, but I have a favorite. For those of you using DoubleClick Search
to manage your campaigns – you're in luck. There is a simple feature that will
make testing easy and provide you with clear results.
How
to Set Up a Landing Page Test
First, select 2 to 3 landing pages
you want to test, along with a list of the keywords you'd like to use for the
test. It is easiest if the keywords you chose are in the same ad group or
campaign. Remember, the more volume you get, the quicker you can gain
significance – assuming it's achievable.
Once you've chosen the testing
parameters and where it will run, you'll want to make a spreadsheet of the
destination URLs you want to test. Feel free to add any UTM, ValueTrack, or
third-party parameters to these URLs.
When you're ready to launch the
test, open DoubleClick Search and navigate to the Keywords tab, where you can filter
for the keywords you want to test. If your keywords are grouped together, try
filtering by Campaign or Ad Group name. Select the keywords you want to test
and click "Start Landing Page Test."
Once you click this, a drop-down
will appear, allowing you to add a Test Name, Control Name, Experiment Name,
and multiple URLs. Select "Split Traffic Evenly Between Landing
Pages" and insert the correct URLs from your spreadsheet.
Click "Save" to start your
landing page test.
How
to Review the Test
To check in on your results,
navigate to the DoubleClick Search interface, and select "Landing Page
Tests" on the left menu. To review your data, select which columns best
suit your test, and keep in mind that if your account is linked, you can use
data from Google Analytics as well.
I prefer to see the name of the
test, the start date, the visits, the actions (or transactions), and the ratio
of visits to actions. However, there are many other column types available, so
please chose those which work best for your business.
How
to Gauge Significance
Now, to test significance and chose
a clear winner, I recommend grabbing your click (visits) and conversion
(actions/transactions) data from the interface above and plugging these metrics
into a significance calculator. There are many choices for online significance
calculators that will allow you to toggle significance between 80 and 99
percent. Once a test hits 95 to 99 percent, you've achieved significance!
After a test shows significance, you
will have a few choices in DoubleClick; you can opt to send all traffic to the
control URL, experiment URL, or you can revert back to the original URL. This
makes changing your landing pages just as easy as setting up your landing page
test.
Also, once you complete a test and
chose where to send your traffic, the test will be logged in the
"Completed" tab, so you can reference the data at a later time. Keep
in mind that whenever you reference a test, you will need to change the time
period in the top right to reflect when the test began. This ensures you will
have a complete data set.
Conclusion
Landing page testing should be near
the top of your list for optimization techniques – it's a no-brainer and can be
incredibly insightful. Through these testing insights, you can learn how users
are reacting to your landing pages and tweak those pages to increase conversion
rates in just a few simple steps.